User Support

If you are unable to troubleshoot your Cine RT System issue using our video library or manual, please fill out the following form and a member of our team will contact you ASAP. Please provide your contact details and a brief description of the issue and what steps you have taken to fix it. If you can show the issue occurring, please upload a photo or video in addition to a written description of the issue. If you are sending a support request outside of our business hours, please be aware that we may not be able to assist you until the next business day.